Lively Review 2024 → 24/7 Medical Alert for Seniors

Lively Mobile Medical Alert ensures you are never alone in an emergency. With just a simple touch of a button, help is on the way immediately. The fastest call response means you always have a guardian angel next to you.

Also, knowing your exact location is very important in an emergency. Therefore, the company equipped this device with enhanced GPS. This feature helps find you quickly.

Additionally, you don’t have to worry about the battery. This medical alert has a long-lasting battery life. Thus, the device is always ready when you need it. It offers reliable protection all the time.

Lively Mobile Medical Alert Features

• 4G LTE network
• GPS with WPS using Qualcomm
• 80 hours battery life
• Battery and service LED indicators
• Waterproof

What’s Included

• Lively Mobile Plus
• Charger and charging dock
• Fall detection lanyard
• Clip accessory
• User guide and manual

Thus, you can stay at home with peace of mind now. Also, you will remain safe anywhere and anytime if you have this Mobile Plus All-In-One. It’s simple and easy to use. So, get it now for only $49.99.

Families may worry about leaving grandpa or grandma at home alone. However, by using Jitterbug Smart3, you can monitor and stay connected. Also, it comes with an urgent response button that is available 24/7.

On the other hand, Jitterbug Smart3 comes with a clear and powerful speaker. Thus, it makes conversation a breeze. Also, you won’t miss a word. Customers can stay connected with friends and family with fun.

In addition, you can experience the joy of face-to-face conversations with the video chat feature. People can connect with their loved ones in a way that goes beyond words. Therefore, you can be closer to them, no matter the distance.

Jitterbug Smart3 Features

• Front camera (5MP) and dual rear cameras (13MP/5MP)
• 6.22″ screen
• Up to 22 hours of talk time
• M4/T4 rating hearing aid
• 32GB storage capacity (expandable up to 256GB)

What’s Included

• Jitterbug Smart3
• Wall charger
• USB cable
• User guide and manual

This version is the most popular type. You will be happy with its features that connect you with your grandchildren or children. Therefore, take it home for $44.99.

If you want an upgraded version of Smart3, you can choose Jitterbug Smart4. It brings a larger 6.7″ screen with a super easy-to-navigate menu. In short, this version is bigger, better, and easier to use.

You won’t miss important details during calls. Smart4 has a new call captioning feature. It can convert spoken words into text in real-time. Thus, you can capture every word, making conversations easier to understand.

Moreover, the higher quality camera is also one of the highlights of this product. It has Tri rear cameras, allowing you to capture moments with clarity. So you can confidently take pictures of family gatherings or beautiful sunsets.

Jitterbug Smart4 Features

• New louder, clearer dual speakers
• Urgent Response button for help (24/7)
• Up to 37 hours of talk time
• M3/T4 rating hearing aid
• 32 GB storage capacity (4 GB + microSD)

What’s Included

• Jitterbug Smart4
• Wall charger
• USB cable
• User guide and manual

Thus, if you want more advanced, Smart4 is the perfect choice. You can enjoy the moment and connect easily with its advanced features. Then put this phone in the cart right away! It only costs $149.99.

So, what are Lively’s services? This company does not only provide you with safety but also assistance. This is reflected in its services, which are very helpful for daily activities.

The first service is Fall Detection. It automatically connects you to an Urgent Response Agent if you experience a fall. Even when you don’t have time to press the button, then, the team will help you quickly.

Moreover, getting to the store, making appointments, or visiting friends becomes hassle-free with Lively Rides. No app is needed! You just need to dial “0” on your Jitterbug phone. Then, the team will schedule a ride.

Other Services

• Ask Lively
• Urgent Responses
• Lively Link App
• Nurse On-Call
• Care advocate

Therefore, make your life more comfortable, safe, and calm by making this brand your companion. You can live independently and confidently since they focus on safety, communication, and lifestyle support.

It’s as simple as their service. You just need to buy the device and subscribe to their service. But you may have trouble signing up. In that case, here is a guide for you:

1. Buy the brand’s device
2. Once your item arrives, go to the official website
3. Then, click Account & activation, select your device to see available plans
4. Enter your zip code
5. Next, fill in your details and the serial number of your device
6. Lastly, complete your payment

Now, you are monitored and protected. The company’s team is automatically ready when you need them. But how does it work?

1. Once you’re in a dangerous situation, press the Urgent Response button. You can also use your Apple Watch or say “Alexa, call for help” on your Amazon Alexa device
2. Next, the Urgent Response Agent will assess your location after confirming your location
3. Then, the agent will immediately get you help by sending help

How is it? It’s very simple and easy, isn’t it? So you no longer need to worry if you are alone at home. The brand is ready to help you anytime from anywhere.

You need to know that Lively is connected to an online service. Thus, people have to pay to subscribe to their service. But it is not as expensive as you might think. So, how much is the activation fee for Lively phone? Here is the price:

Basic $19.99/month	Preferred $39.99/month	Premium $49.99/month
Unlimited talk and text Ask Lively Lively Rides	Unlimited talk and text Ask Lively Lively Rides Urgent Responses Lively Link	Unlimited talk and text Ask Lively Lively Rides Urgent Responses Lively Link Care Advocate Nurse On-Call

All Plans Include

• 100% U.S. based customer service
• Switch plans anytime
• No cancellation fees or long-term contract
• Option to keep your current phone number
• Fast and reliable nationwide coverage
• Automatic bill payment and paperless billing

Have you found any drawbacks of Lively so far? Some of you may not see any. But we don’t want you to be disappointed in the end. Therefore, this review will showcase the pros and cons of this brand.

Several other brands have similar services to Lively. You may have also met some of them. Therefore, we decided to show a comparison of this company with another brand, Life Alert.

Lively is a guardian for everyone who needs security. But, the brand is primarily for seniors who live independently. Yup, the phone and medical alert are designed to support seniors who live independently.

However, this company is not only for seniors. Those who have safety concerns can also rely on the features of this brand. Besides, it is also helpful for families and caregivers to monitor their family members while traveling.

Now it’s time to see if Lively works well with customers. We took some testimonials from websites and Reddit to see the honest opinion. So, does the company live up to the claim? Let’s check it out!

• Mobile Medical Alert has 4.3/5 stars over 221 reviews
• Jitterbug Smart3 collects 4.1/5 stars over 821 reviews
• Jitterbug Smart4 earns 4.5/5 stars over 111 reviews

One customer said:

It’s a great medical device for my mother-in-law. Knowing that she is wearing it gives me peace of mind. Affordable price and monthly service go hand in hand.

It must be hard for you to leave your mother-in-law alone at home. But by giving her a phone or medical alert from this brand, you can go with peace of mind. Besides, it’s affordable!

Next, a buyer talked about the agent:

The Best Buy agent was beneficial and patient with us while making our phone decisions. We spent several hours with Malcome, and every little detail was handled. We value the expertise and help provided.

As it claims, the company has expert, patient, and friendly agents. They are ready to help you over the phone. Therefore, this buyer truly appreciated when the team helped him to set up the phone.

Lastly, we notice a happy shopper here:

I bought this Jitterbug Smart4 for my wife, who is an early-stage dementia patient so that she would have something easy to use. This will allow her to continue communicating with family and friends…

Thanks to its simple appearance, the phone is suitable for people with dementia, like the wife of this shopper. She said that the device is easy to use. Thus, it helps her to communicate.

From the comments above, we can conclude that this company is reliable. Their devices are accessible for older people or seniors to use. Moreover, the features ensure that all customers are satisfied with their purchases.

Of course, Lively is worth the money since the brand cares about seniors. Their products make things easy for them, like getting help quickly or talking to family. The company makes the phone and medical alert simple, so older people can use it easily.

Furthermore, a special button connects them with the help center 24/7. When they fall down and cannot press the button, the brand can still call for help. Thus, you can get help as soon as possible.

In addition, other family members can also get notifications when the user presses the emergency button. It can be done with the Lively Link app. Therefore, the family can know if something is wrong.

Lively is obviously legit. The company has been established since 2005. Furthermore, their products have sold millions of seeds across the USA. Many rely on their phones and medical alerts to keep them or their loved ones safe.

Besides, the brand is also transparent about its company. You can go to the company address and ask for customer service directly. Actually, the customer reviews are enough to prove that this label is 100% trustworthy.

Currently, Lively is only available in the USA. The brand provides free shipping via standard ground delivery. It will arrive within 3-7 working days. However, choose expedited shipping (1-3 working days) if you want to use their service immediately.

If you are unsatisfied with your device, Lively offers a 30-day return. You can get a refund for the activation, the first month’s service, and phone fees. But, it only applies if you have not exceeded the Phone Usage Limitation.

Moreover, you have to contact 1-800-733-6632 first to get the RAN. Also, make sure your phone is in new condition, packed with accessories, and in original packaging. The team takes 21 working days to process your refund.

Customer service will answer all questions not answered in this review. You can also submit any complaints or praise for this company. Also, you can ask about Great Call Lively Mobile troubleshooting as well! Then, contact them by:

• Fill in the contact form
• Phone number: 800-733-6632
• DM on social media

Mailing Address

Lively from Best Buy Health
7601 Penn Avenue South
Richfield, MN 55423